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Terms & Conditions

1. Introduction
Welcome to Habeshan Threads (“we”, “us”, “our”). By accessing or using our website and services, you agree to be bound by the following terms and conditions (“Terms”). Please read them carefully before using our site or purchasing any products.


2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. By agreeing to these Terms, you agree not to use our products for any illegal or unauthorized purpose.


3. Products and Services
All products available for purchase on our website are produced and fulfilled by our partner, Printful, a third-party print-on-demand provider. Printful handles the printing, packaging, and shipping of your orders. Product availability is subject to Printful’s inventory and production capabilities.


4. Orders and Payment
When placing an order through our website, you agree to provide accurate and complete information. Payments are processed securely via mentioned accepted payment methods.
Once payment is confirmed, the order is automatically sent to Printful for production and fulfillment. Please note that orders cannot be canceled or modified once they have been sent to production. We reserve the right to refuse or cancel orders at our discretion.


5. Shipping and Delivery
Shipping is managed by Printful. Estimated shipping times are provided at checkout but may vary depending on the destination, shipping method selected, and Printful’s processing times. We are not responsible for delays caused by the shipping carrier or Printful’s production schedules.
Please ensure that the shipping address provided is accurate, as we are not responsible for lost or delayed deliveries due to incorrect or incomplete addresses.


6. Returns and Refunds
As all products are custom-made to order by Printful, returns are generally not accepted unless there is an issue with the quality of the product or it arrives damaged.
If you receive a defective or damaged item, please contact us within 2 days of receiving the order at support@habeshanthreads.com and include clear photos of the issue. We will work with Printful to offer a replacement or refund where applicable.
We do not offer returns or exchanges for incorrect sizes or buyer’s remorse. Please review the size guide and product details before placing your order.


7. Privacy
Your privacy is important to us. We will only use your personal information in accordance with our Privacy Policy, which is available https://www.habeshanthreads.com/privacy-policy. By using our website and services, you consent to the collection and use of your information as outlined in the Privacy Policy.
As part of our service, your shipping information is shared with Printful to fulfill and deliver your order.

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9. Limitation of Liability
We work with Printful to provide the best possible service, but we do not assume liability for any issues related to production, shipping delays, or quality that arise from Printful’s fulfillment process. Our liability is limited to the maximum extent permitted by law, and any claims must be handled in cooperation with Printful.


10. Changes to Terms and Conditions
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page, and it is your responsibility to review the Terms periodically for any updates.


11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:

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